Loved by Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only) guests
Amazing bartender
Super clean rooms
Great service
Beautiful beach
Delicious food
Helpful staff
"Absolutely felt like movie stars."
Valerie from Mexico
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"The variety of pools and lazy river were great."
Heather from United States
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"The beach had the softest white sand."
Merlin from United States
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Amenities
The hotel offers a private stretch of white-sand beach, several infinity pools, and a lazy river for relaxation. Guests can enjoy dining at 11 restaurants, which provide cuisines from around the world including Mexican, French, and Asian fusion. Unique features include a FlowRider(R) surf simulator and Shipwreck Cove Splash Park for entertainment.
Rooms
With 648 luxurious suites available, guests sleep on the PHabulous Bed(TM), ensuring a restful night. Each room includes a private terrace or balcony, many with stunning ocean views. Spa-like bathrooms with dual rain showers enhance the experience.
Location
Situated just 45 minutes from Cancun International Airport, the hotel is located on Costa Mujeres' beachfront. This area provides easy access to local attractions, ancient Mayan temples, and nearby golf courses. Guests can explore the vibrant nightlife and luxury shopping options.
Wellness
The hotel features the PH Spa & Beauty Bar, offering a range of relaxation treatments inspired by nature. Guests can stay active with instructor-led fitness classes in the modern gym. Yoga sessions are available both at sunrise and sunset to help maintain wellness during vacation.
Entertainment
Daily and nightly entertainment options include themed parties, movie screenings, and live music events. The hotel's Overtime Sports Bar broadcasts major sporting events, ensuring guests do not miss any action. For families, the Stars Kids Club provides supervised activities for children ages 4 to 12.
Highlights
Location: 45 minutes from Cancun International Airport
Rooms: 648 luxurious suites with ocean views
Dining: 11 restaurants with global cuisine
Entertainment: Daily themed parties & live music
Recreation: FlowRider(R) surf simulator & lazy river
Wellness: PH Spa & Beauty Bar services
Must-do experiences
Savor Tacos al Pastor at El Fogoncito for an authentic flavor burst.
Visit the hidden gem, Museo Maya de Cancun, for rich local culture.
Join a cenote tour at Gran Cenote for a stunning natural swim experience.
Stroll through Mercado 28 for local crafts and delicious street food.
Catch a sunset at Playa Delfines, known for its breathtaking views.
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Select your room type
Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
STAR Class Junior Suite Ocean View
2 persons
605 sq. feetÂ
2 King Size Beds
Ocean view
Shower
Balcony
room details
STAR Class Junior Suite Swim Out
2 persons
605 sq. feetÂ
1 King-size bed and 1 Sofa bed
Shower
Private pool
room details
STAR Class Directors Suite Two Bedroom
2 persons
1800 sq. feetÂ
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
STAR Class Producers Two Bedrooms Suite
2 persons
3610 sq. feetÂ
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Facilities
Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Hairdresser
Smoke detectors
Sports & Fitness
Fitness centre
Sports trainer
Services
Valet parking
Room service
Housekeeping
Car hire
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Poolside snack bar
Snack bar
Children
Children's menu
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Entertainment
Garden area
Spa & wellness centre
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Back massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Planet Hollywood Cancun By Royalton embraces a vibrant culinary scene with its diverse selection of themed restaurants. Guests can embark on a gastronomic journey featuring local and international flavors in both casual and sophisticated dining settings, all backed by a lively atmosphere.
So Cal Gourmet Emporium
International
Ambiance
Family friendly, Modern
Key Offerings
Catering to various dietary preferences, including vegan, gluten-free, and dairy-free options, this restaurant offers a buffet-style experience for breakfast, lunch, and dinner, showcasing an array of flavorful choices.
Reservation
no
Breakfast, Lunch, Dinner
Guy's Burger Joint
American
Ambiance
Family friendly, Modern
Key Offerings
Casual dining with a focus on gourmet burgers, crafted with fresh ingredients, and served in a laid-back environment. Ideal for a fun dinner.
Reservation
no
Dinner
Sunset Strip Steakhouse & Grill
Steakhouse
Ambiance
Family friendly, Modern
Key Offerings
A classic steakhouse experience featuring premium cuts and grilled specialties, this venue is perfect for a hearty dinner surrounded by a warm atmosphere.
Reservation
no
Dinner
East Sushi & Teppanyaki Bar
Sushi
Ambiance
Family friendly, Modern
Key Offerings
Experience a blend of sushi and Teppanyaki dining, where fresh seafood is artfully prepared right at your table, making for an interactive dinner experience.
Reservation
no
Dinner
Gusto Italian Trattoria
Italian
Ambiance
Family friendly, Modern
Key Offerings
Enjoy classic Italian flavors in a family-friendly setting with pasta, pizza, and regional specialties during a relaxing dinner.
Reservation
no
Dinner
La Cocina Mexican Cuisine
Mexican
Ambiance
Family friendly, Modern
Key Offerings
Dive into authentic Mexican dishes that celebrate vibrant ingredients, served in a lively ambiance ideal for family dinners.
Reservation
no
Dinner
Overtime Sports Bar
American
Ambiance
Family friendly, Modern
Key Offerings
Perfect for sports enthusiasts, this casual spot serves an array of snacks and beverages, making it ideal for a laid-back dining experience.
Reservation
no
Sutra Indian Restaurant & Hookah Lounge
Indian
Ambiance
Family friendly, Modern
Key Offerings
Indulge in aromatic Indian dishes, complemented by a vibrant atmosphere; a delightful dinner experience awaits with a unique hookah lounge setting.
Reservation
no
Dinner
The Shores Beach Club & Restaurant
Ambiance
Modern
Key Offerings
A perfect spot for leisurely lunches by the beach, featuring casual dining options in a relaxed atmosphere.
Reservation
no
Lunch
6th Sense - Chef's Table
Ambiance
Modern
Key Offerings
An exclusive dining experience featuring a chef's tasting menu, allowing guests to savor innovative dishes in an intimate setting. Additional charges apply.
Reservation
yes
Dinner
Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only) Location
Punta Sam Ferry Terminal offers convenient access to Isla Mujeres, a beautiful island known for its stunning beaches and snorkeling.
Cabanas Playa Blanca
25 minutes' walk
Cabanas Playa Blanca features soft sands and clear waters, ideal for relaxation or water sports, providing a tranquil escape.
Delphinus Playa Mujeres
10 minutes' drive
Delphinus Playa Mujeres is a premier dolphin encounter center, allowing guests to swim with dolphins in a natural lagoon.
Beach at the Dreams Playa Mujeres Resort & Spa
10 minutes' drive
The beach at Dreams Playa Mujeres provides picturesque ocean views and access to various water sports, perfect for active visitors.
Water Sports at Playa Mujeres
10 minutes' drive
Enjoy thrilling water sports, including jet skiing and paddleboarding, available for rental at nearby Playa Mujeres.
Relaxation at Isla Blanca
10 minutes' drive
Isla Blanca's serene beaches offer a peaceful environment for sunbathing and leisurely walks, ideal for unwinding.
Golfing at Playa Mujeres Golf Club
10 minutes' drive
Playa Mujeres Golf Club features an 18-hole championship course surrounded by breathtaking landscapes, perfect for golf enthusiasts.
Picus
5 minutes' walk
Picus serves delicious local cuisine in a vibrant setting, known for its fresh fish tacos and signature guacamole.
Local Nightlife Venues
10 minutes' drive
Nearby nightlife venues offer live music and DJ performances, providing energetic atmospheres for adults looking to socialize.
Getting around
City Centre
Cancun22 min
 ·Â
9.1
mi
Airports
Isla Mujeres, Quintana Roo (ISJ)23 min
 ·Â
9.3
mi
Cancun International Airport (CUN)51 min
 ·Â
21.1
mi
Reviews and Ratings
Feedback about Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only) from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.3
7.3/10 based on 211 reviews
Robert
United States,
JanuaryÂ
2025
5.0/10
My stay at the hotel had its ups and downs. The location offered some fun activities like mini golf and a basketball court, which I appreciated. However, the cleanliness of the room was a major letdown, as I found bugs and yellow water in the showers. While the staff at organized activities were enthusiastic, the service at the front desk wasn't very accommodating. Overall, it felt like there were missing elements that could have made my experience much better.
Rooms
5.0
The room was spacious and looked just like the pictures, but unfortunately, it was not clean at all. I encountered bugs in the bathroom and yellow water from both showers.
Service
5.0
While I found some staff to be friendly during organized activities, the reception service was quite disappointing. They didn't acknowledge the issues I faced and seemed dismissive.
Location
6.0
The location had some nice recreational facilities, which were great for families. However, I found it to be somewhat secluded, making it less convenient for exploring the area.
Dining
5.0
Dining options were very limited, and I was not impressed with the food quality.
Facilities
5.0
The hotel offered fun amenities like mini golf and a lazy river, but the overall upkeep seemed lacking.
Todd
United States,
NovemberÂ
2024
6.2/10
My stay at the hotel had its ups and downs. The rooms were spacious and chic, which made for a comfortable experience overall. However, I was really disappointed that it took two days for housekeeping to come, leading to a less than pleasant environment in the room. The amenities like the lazy river and mini-golf were enjoyable but were overshadowed by some understaffing issues. It's a beautiful property, but they really need to address service improvements.
Rooms
7.0
The rooms were spacious and chic, providing a comfortable atmosphere for my stay. However, they weren't quite ready upon arrival, which was disappointing.
Service
5.0
Service left a lot to be desired, as I waited too long for housekeeping and when I brought it up, it felt like my concerns were ignored.
Location
8.0
The location is really pretty, and I appreciated the gated area providing a sense of seclusion. However, it does feel a bit understaffed at times, which affects the experience.
Dining
5.0
Dining options were very limited, which was disappointing for a resort setting.
Facilities
7.0
The facilities like the lazy river and mini-golf were fun but could use better maintenance and staff attention.
Paul
United States,
OctoberÂ
2024
5.6/10
I had a mixed experience at this hotel. While the staff was incredibly friendly and the pool area was enjoyable, the rooms left a lot to be desired with cleanliness issues and limited dining options. The secluded location was nice for a getaway, but it's not the most convenient for exploring other areas. Overall, I think there's potential, but improvements are needed for a better experience.
Rooms
5.0
Unfortunately, the rooms had cleanliness issues, and I noticed bugs around the sinks, which was quite off-putting. The water from the showers had an unsightly yellow tint, which really detracted from my comfort.
Service
9.0
The service was one of the highlights of my stay! The staff was super friendly and very encouraging, especially during the organized activities. They communicated well in English, which made things easier.
Location
5.0
The hotel is in a secluded and gated area, which offers some privacy, but it's not the most convenient location. I felt a bit isolated and sometimes ignored by the staff.
Dining
5.0
The dining options were quite limited, which was disappointing. I expected a variety of food choices, but it didn't quite meet my hopes.
Facilities
7.0
The pool area was well-maintained and great for relaxing, which I really enjoyed. The facilities overall could use an upgrade, but the pool was a bright spot.
Travis
United States,
OctoberÂ
2024
6.0/10
I had a mostly pleasant stay at the hotel. The rooms were very nice and beautifully decorated, but I did notice a musty smell that lingered for the first few days. The amenities were a highlight, providing plenty of activities for relaxation and entertainment. However, some aspects of the service left much to be desired, and I found the dining options quite limited, which was disappointing. Overall, I would say the value for money was decent, but with some improvements, it could be even better.
Rooms
7.0
The rooms looked beautiful and were comfortable, but I noticed a moldy smell initially, which was not ideal.
Service
5.0
The service seemed inconsistent; while some staff were nice, I did encounter instances of rudeness that affected my experience.
Location
6.0
The location felt quite secluded, which was nice for quiet relaxation, but it wasn't the best if you wanted to venture out often.
Dining
5.0
The dining options were very limited, and I would have loved to see more variety in the meals offered.
Facilities
8.0
The facilities included great amenities for fun, such as mini-golf and a lazy river, which were definitely enjoyable.
Paula
United States,
OctoberÂ
2024
5.0/10
I had an interesting stay at the hotel. The amenities were impressive, especially for families, but I encountered a few issues that left me wanting more. The room condition was less than ideal with some cleanliness problems, and the dining options felt somewhat limited. Overall, the hotel has potential, but there's definitely room for improvement.
Rooms
5.0
At first glance, the rooms looked nice, but I was disappointed to find yellow water coming from both showers and a musty smell that lingered for the first few days.
Service
5.0
The service was friendly, but it took two days for someone to come and clean the room, by which time there were a lot of flies.
Location
5.0
The location wasn't very convenient, and I was surprised by how the personnel seemed to get overly drunk, affecting the overall ambiance.
Dining
5.0
Dining options were very limited, which was disappointing during my stay.
Facilities
6.0
While the facilities included great options like mini golf and a lazy river, they felt overshadowed by the issues I faced.
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 10:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only) provides visitors with a free full breakfast.Â
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
687
Former name
planet hollywood cancun, an autograph collection all-inclusive resort (adults only)
FAQs
About Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only)
How far is Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only) from Cancun International Airport?
The hotel is located 28 km from Cancun International Airport, approximately a 30-minute drive.
What amenities are available at Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only)?
The resort features an outdoor swimming pool, fitness center, spa, multiple restaurants, and a kids' club.
What are the dining options at Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only)?
Guests can enjoy meals at 11 on-site restaurants offering a variety of international cuisines.
What is the check-in and check-out time at Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only)?
Check-in is at 15:00 and check-out is by 12:00.
What entertainment options does Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only) offer?
Daily and nightly entertainment activities are provided, along with unique themed experiences.
What room amenities are featured at Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only)?
Rooms include air conditioning, a flat-screen TV, a mini-fridge, and a private bathroom.
How far is Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only) from nearby attractions?
The hotel is located approximately 9 km from Cancun Bus Station and 10 km from Cancun Government Palace.
What unique features does Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only) have?
The resort offers features like a lazy river, themed dining, and personalized STAR Class services.
What kind of spa services are available at Planet Hollywood Cancun By Royalton, An Autograph Collection All-Inclusive Resort (Adults Only)?
Guests can enjoy a range of services including massages, beauty treatments, and fitness classes at the on-site spa.