Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort (Adults Only), Cancun
About the Hotel
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort (Adults Only) stands in Costa Mujeres, featuring a
Luxurious Room Features
Guests sleep on
Global Dining Options
The resort's
Entertainment and Recreation
Entertainment includes a
Strategic Beach Location
Located
Select your room type
Price and Room Availability Calendar
Getting around
Check out the full range of transport modes
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Hairdresser
- Smoke detectors
Sports & Fitness
- Fitness center
- Sports trainer
Services
- Valet parking
- Room service
- Housekeeping
- Car rental
- Tours/Ticket assistance
- Stores/Commercial services
Dining
- Restaurant
- Poolside snack bar
- Snack bar
Children
- Children's menu
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Entertainment
- Garden area
- Spa & wellness center
- Pedicure
- Manicure
- Waxing
- Facial
- Beauty treatment
- Back massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the hotel had its ups and downs. The location offered some fun activities like mini golf and a basketball court, which I appreciated. However, the cleanliness of the room was a major letdown, as I found bugs and yellow water in the showers. While the staff at organized activities were enthusiastic, the service at the front desk wasn't very accommodating. Overall, it felt like there were missing elements that could have made my experience much better.
My stay at the hotel had its ups and downs. The rooms were spacious and chic, which made for a comfortable experience overall. However, I was really disappointed that it took two days for housekeeping to come, leading to a less than pleasant environment in the room. The amenities like the lazy river and mini-golf were enjoyable but were overshadowed by some understaffing issues. It's a beautiful property, but they really need to address service improvements.
I had a mixed experience at this hotel. While the staff was incredibly friendly and the pool area was enjoyable, the rooms left a lot to be desired with cleanliness issues and limited dining options. The secluded location was nice for a getaway, but it’s not the most convenient for exploring other areas. Overall, I think there’s potential, but improvements are needed for a better experience.
I had a mostly pleasant stay at the hotel. The rooms were very nice and beautifully decorated, but I did notice a musty smell that lingered for the first few days. The amenities were a highlight, providing plenty of activities for relaxation and entertainment. However, some aspects of the service left much to be desired, and I found the dining options quite limited, which was disappointing. Overall, I would say the value for money was decent, but with some improvements, it could be even better.
I had an interesting stay at the hotel. The amenities were impressive, especially for families, but I encountered a few issues that left me wanting more. The room condition was less than ideal with some cleanliness problems, and the dining options felt somewhat limited. Overall, the hotel has potential, but there's definitely room for improvement.